setup in 2-3 days
A quick chat on the phone to see what you need, then we do the rest.
how it works
- Setup done for you
- Free for the first month
- Cancel anytime
Handypersons
How much work do you want?
step 1
- A rough list with customer names, phone numbers and month or date date of their last job is enough to get started. We'll send you a simple template if it helps.
- Don't worry if it's not well organised — cleaning up customer data is part of what we do.
step 2
- Importing your jobs list into NudgeMate
- Setting up a separate SMS business number – just for using with NudgeMate
- Writing personalised message templates on your behalf — you approve them before anything goes out
- Setting up the sending schedule (30 days before due date, 7-day follow-up if no reply)
step 3
- Job requests are forwarded to you straightaway
- Customers can be added or removed (we let you know if they request this) from NudgeMate messages
- You get a monthly summary of messages sent and jobs booked
stats from uk+us
- 98% open rates
- 94% say they would respond to an SMS
- 90% read within 3 minutes of delivery
- 45% response rate compared to 6% for email
68% of UK respondents...
...agree SMS is useful for receiving messages from businesses/orgs
*Ofcom study
Separate phone number
Just for NudgeMate, doesn't affect your current number
1
Messages written for you
By an award-winning writer working with SMEs for 15+ years
2
Never miss a booking
When a customer replies, we immediately email you the details
3
Customer data protected
Stored on EU-based servers
4
No contracts
Monthly plans, cancel anytime
5
Grows with you
Forward new customer details, we'll add them to NudgeMate.
6
FAQs
plumbers + gas engineers electricians 
handypersons
handypersons 
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Who is NudgeMate for?NudgeMate is for the trades, especially plumbers and gas engineers, electricians,. and handypeople. People who keep the country going but might not have time or want to sit in front of a computer messaging old customers or running ads.
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What does NudgeMate do?Think of any job you've done for a customer that needs a follow-up. Maybe an annual service, inspection, or job that needs redoing regularly. You did the work before, so NudgeMate reminds the customer they can use you again, by sending them a WhatsApp message asking them if they want to book. For example, 1 month before an annual safety check is due. Any replies are forwarded to you, so you can book in the job.
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Is NudgeMate worth it?Put it this way. How much is one afternoon's work worth? More than £59, right? That's how little NudgeMate costs per month. So even if just one customer books a job, the money from that can pay for NudgeMate and still leave you plenty on top
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Can NudgeMate send other messages apart from reminders?Yes, we can send out seasonal offers, discounts, or news of new services you offer. And if you just need a general boost in business, we can suggest a few messages for this as well.
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Do you use my business phone number?No. We set up a business number just for NudgeMate reminders. Your business name appears as the sender, and the messages are written in your tone of voice, just like how your customers would expect you to sound
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What if a customer wants to stop receiving messages?They reply STOP at any time. We remove them immediately and they won't be contacted again. We'll let you know the customer name if this happens
